Partner coordination
Coordinator Responsibilities
Working expectations for approved organization coordinators during the Central Maryland pilot.
Central Maryland pilot notice:
These pages describe current working expectations for the pilot. They should be reviewed by appropriate ministry leadership and legal counsel before broader public reliance.
Coordinate with care
- Help your organization review local activity, membership requests, volunteer interest, assignments, and follow-up within the approved scope of your organization.
- Keep organization profile details, service area, and participation goals accurate so volunteers and requesters understand how the organization participates.
- Support volunteers with clear expectations, realistic commitments, and timely communication.
Protect private information
- Treat requester names, addresses, phone numbers, private descriptions, third-party consent details, volunteer messages, and assignment instructions as confidential service information.
- Do not copy, export, forward, screenshot, or share private details outside the approved service context.
- Share only the information needed for a specific approved assignment, and only with people who are approved to participate.
Stay within role boundaries
- Organization coordinators can manage approved organization memberships and view organization-scoped operational lists.
- Only assigned volunteers and platform moderators can update assignment status.
- Sensitive requests, safety concerns, disputed situations, complaints, and questions about eligibility should be escalated to platform moderators.
Serve without pressure
- Do not use service opportunities to pressure people into church attendance, donations, public testimony, or religious participation.
- Preserve the dignity of people receiving help. Do not publish names, stories, images, or identifying details without clear permission and platform approval where appropriate.
- When in doubt, slow down, protect people first, and ask a platform moderator for guidance.